Thursday, January 05, 2006

Travel warning

A story I forgot to tell about my trip:

We are in Denver on our lay over on our way to Phoenix. There is a slight delay at first. OK, no big deal. They announce over the speaker deal that they are handling "maintenance issues." Um, ok. Perhaps not the language I would use especially if one does not know if there are nervous fliers on the flight but whatever. So we wait. And wait. And WAIT. They keep bumping it back in 15 minute increments. They let us on the plane finally. Maybe 15-20 people are on there, right? They then tell us to get off the plane because they are still dealing with the aforementioned "maintenance issues" and can not do so with electricity on the plane. So we deboard. With attitudes. OK, maybe that was just me. There we sit. Again. Then, and I promise you, I am not making this shit up or exaggerating in any way. They come over the loud speaker and say, and I fucking quote, "Folks, the flight can leave in blah blah minutes and we will be boarding shortly. They have found the part they needed and are fixing the problem. IT WAS ONE OF THE BOLTS THAT HOLDS ONE OF THE ENGINES UP." OK, once you are done laughing, I'll continue.

Done? OK, great. Please tell me what marketing GENIUS thought up the idea of being honest to passengers about to get on a multi-ton flying apparatus that some how defies the laws of gravity and flings us through the air at hyper-speed about MISSING BOLTS? Let me clue you in, United employees, sometimes ignorance is bliss. Sometimes we really don't wanna know. Sometimes y'all should use those damn brains that clearly are not abundant in your company and think to yourselves "Self, is telling the passengers that are already a tad irate that we found the bolt really a necessary thing?" I'll answer you - NO, SO NOT NECESSARY.

Let's just say this - I sent a NICE email to United.

Elizabeth at 7:59 PM

9comments

9 Comments

at 8:32 PM Kami said...: HOLY SHIT! I think I would have been renting a car at that point.
at 7:39 AM Danielle said...: damn
at 8:31 AM Tammy said...: Yea, there is no way I'd get on that plane. Yikes.
at 10:01 AM Fabnormal said...: What do you expect from people that work at a place made entirely from oversized Dixie Cups? ( The Denver airport is the most attrocious thing...ever.) I would have freaked.
at 11:29 AM Nap Queen said...: OMG, not okay at all. I'm with Kami, I'd be in a car in two shakes.
at 11:34 AM Spikey1 said...: Oh come on guys... I'm sure the other bolts were just fine... ;) Lets see the NICE email?
at 4:31 PM MilkMaid said...: Oh....yeah, I'da had a shot or two of SOMETHING to get back on the plane..yikes!
at 9:42 PM Pissy Britches said...: Now if you woulda said that you flew SouthWest or something I would have understood more cuz they are always cracking my shit up but UNITED.
Fuck..not cool.
at 9:56 PM Anonymous said...: Rent a car, train, bus, walk, hitch-hike...I CANNOT CANNOT believe they would say that. Who does that? Oh, yea. United. I will not fly with them...not that I fly much anyway...but still. Wow.